THE INFLUENCE OF SKILLS, KWONLEDGE AND CREATIVITY ON PERFORMANCE EMPLOYEE AT BANK PEKALONGAN

  • Trieska Herawan Universitas Pekalongan
  • Chalimah Chalimah Universitas Pekalongan
Keywords: Skills, Knowledge, Creativity, Performance

Abstract

The aim of this study is to analyze the influence of skills, knowledge and creativity on the performance of employees in Online Banking. The population in this study is a quantitative study by conducting a study on employees at the Market Bank. The population of this study amounts to 43 people and 30 populations are sampled, so this research is a study using probability sampling technique with a type of simple random sampler. The data analysis technique uses double linear regression analysis. The results of the study showed that skills had a positive and significant impact on the performance of employees of the Bank, with the result of a β regression coefficient of 0.353 with a significant rate of 0.010. Knowledge had a significant and positive impact on employee performance of Bank.

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