THE INFLUENCE OF DIRECT MARKETING AND PRODUCT QUALITY OF REPURCHASE INTEREST IN LIVE SHOPEE IN THE CITY OF PEKALONGAN

  • Dwi Armiyati Universitas Pekalongan
  • Danang Satrio Universitas Pekalongan
Keywords: Direct Marketing, Product Quality, Repurchase Intention

Abstract

Introduction / Main Objectives: Digital marketing can drive sellers to use social media for free and easily when starting to introduce a product to the buyer. One of the latest features of Shopee is the Live Streaming Marketing Shopee. This feature makes it easy for buyers and sellers can interact with each other indirectly. Background Problems: Latest Promotion of Shopee Live Streaming is one of the most effective promotional ways today that can attract buyers to buy buyers while doing direct marketing to buyers and how the quality of the product can be submitted to the buyer. Novelty: The quality of the product in this study is explained online meaning that it cannot be felt and touched by the buyer, while Direct research in this study is different from previous research, namely through the Live Streaming Shopee application. Research Methods: The data collection technique in this research uses a questionnaire in the form of a Google form. From the total research population, 50 people were also sampled using a purposive sampling technique according to the criteria determined by the researcher. The instrument tests used are validity tests, reliability tests and classical assumption tests, while the analysis to test hypotheses uses multiple linear regression analysis, t test and F test. Finding/Results: The research results that direct marketing had a positive and significant effect on repurchase intention in Shopee Live Streaming at Pekalongan City. Product quality had a positive and significant effect on repurchase intention in Shopee Live Streaming at Pekalongan City. Conclusion: Direct marketing and product quality had a positive and significant effect on repurchase intention Shopee Live Streaming at Pekalongan citythe simultaneously (together)

References

Amstrong, K. (2018). Principles of Marketing (17th ed.). Pearson Education Limited.
Ananda, A. N., Jamiat, N., & Telkom, U. (2021). PENGARUH KUALITAS PRODUK TERHADAP MINAT BELI ULANG NATURE REPUBLIC THE INFLUENCE OF PRODUCT QUALITY ON REPURCHASE INTEREST IN. 8(2), 1440–1449.
Anwar, R. N., & Wardani, F. A. (2021). NUSANTARA : Jurnal Ilmu Pengetahuan Sosial. 8(5), 1370–1379.
APJII Jumlah Pengguna Internet Indonesia Tembus 221 Juta Orang. (2024). https://apjii.or.id/berita/d/apjii-jumlah-pengguna-internet-indonesia-tembus-221-juta-orang
Azwar, S. (2015). Metode Penelitian. Pustaka Pelajar.
Feronika Manullang, N. (2023). Pengaruh Direct Marketing, Product Quality Dan Customer Satisfaction Terhadap Minat Beli Ulang Pada Live Streaming Marketing Tiktok (Studi Pada Pengguna Aplikasi Tiktok Di Kota Berastagi). Respratory : Universitas Medan Area.
Fuadi, M. I., Budiantono, B., Manajemen, P., Malang, U. W., Manajemen, P., Malang, U. W., Manajemen, P., Malang, U. W., & Pelanggan, K. (2021). Analisis pengaruh kualitas produk terhadap minat pembelian ulang dengan kepuasan pelanggan sebagai variabel mediasi. Wnceb, 140–151.
Ginting, A. K., & Harahap, K. (2022). PENGARUH DIRECT MARKETING DAN PRODUCT QUALITY TERHADAP REPURCHASE INTENTION PADA LIVE STREAMING MARKETING SHOPEE LIVE ( Studi Pada Pengguna Aplikasi Shopee di Kota Medan ). 1(8), 500–506.
Harita, H. T. S., & Siregar, O. M. (2022). Jurnal Ekonomi Kreatif dan Manajemen Bisnis Digital PENGARUH DIRECT MARKETING DAN PRODUCT QUALITY TERHADAP MINAT BELI ULANG PADA LIVE STREAMING MARKETING TIKTOK ( Studi pada pengguna aplikasi Tiktok di Kota Medan ) Ilmu Administrasi Bisnis , Fakultas Ilmu. 1(2), 171–184.
Kotler, P., & Amstrong. (2008). Prinsip-prinsip Pemasaran (12th ed.). Erlangga.
Kotler, P., & Keller, K. L. (2012). Manajemen pemasaran. Erlangga.
Prameswara, T. D., Hariasih, M., & Pebrianggara, A. (2024). THE INFLUENCE OF DIRECT MARKETING , PRODUCT QUALITY , AND E- SERVICE QUALITY ON REPURCHASE INTERES IN SHOPEE LIVE STREAMING MARKETING LAYANAN ELEKTRONIK TERHADAP MINAT BELI ULANG PADA LIVE STREAMING MARKETING SHOPEE. 7.
Priansa. (2017). Perilaku Konsumen Dalam Persaingan Bisnis Kontemporer. Alfabeta.
Priyatno, D. (2016). Belajar Alat Analisis Data dan Cara Pengelolahannya dengan SPSS. Penerbit Gava Media.
Reza, M., Rusli, A., Sugiyanto, F., & Rahayu, M. (2023). PENGARUH DIRECT MARKETING DAN PRODUCT QUALITY TERHADAP MINAT BELI ULANG PADA LIVE STREAMING MARKETING SHOPEE ( Studi Pada Pengguna Aplikasi Shopee di Kampus Darmajaya Bandar Lampung ). 000, 268–279.
Roisah, R., Khusnaini, K., & Maulyan, F. F. (2024). Pengaruh Direct Marketing Dan Influencer Marketing Terhadap Minat Beli Pada Lives Streaming Tiktok. Jurnal Sains Manajemen, 6(1), 11–23.
Santi, E. R., & Supriyanto, A. (2020). PENGARUH KUALITAS PRODUK, KEPUASAN PELANGGAN, DAN PROMOSI ONLINE TERHADAP MINAT BELI ULANG (STUDI KASUS PADA SATE TAICHAN BANJAR D’LICIOUS). 2(1), 47–56.
Shopee Live Sukses Tingkatkan Penjualan Lebih dari 30 Kali Lipat di 9.9 Super Shopping Day. (2023). https://money.kompas.com/read/2023/09/12/150100926/shopee-live-sukses-tingkatkan-penjualan-lebih-dari-30-kali-lipat-di-9.9-super
Sugiyono. (2016). Metode Penelitian Kuantitatif, Kualitatif, dan R&D. Alfabeta.
Sugiyono. (2022). Metode Penelitian Kuantitatif, Kualitatif, dan R&D. Alfabeta.
Tjiptono, F. (2017). Pemasaran Strategik: Mengupas Pemasaran Strategik, Branding Strategik, Customer Satisfaction, Strategi Kompetitif Hingga E-Marketing. Andi Offset.
Wisra, M. Y., Nara, I., & Edward, F. (2023). Pengaruh Direct Marketing Dan Product Quality Terhadap Minat Beli Pada Live Streaming Marketing Online Shop. 1(4).